Terms of Service
Last updated 10 September 2026. These terms govern use of this website and the process for requesting personal tax-review services from UK TAX Consulting Limited, trading as Northstead Tax Advisory.
1. About these terms
These terms apply when you use this website, submit a preliminary tax-check request or enter into an engagement for services provided under the Northstead Tax Advisory trading style. UK TAX Consulting Limited is located at 40 Chadwick Close, Northfleet, Gravesend, Kent, DA11 8SB. Its VAT ID is GB 264958457 and it was registered on 2 April 2017.
The website describes the general approach and categories of work that may be available. A request submitted through the site is an invitation to discuss scope and does not, by itself, create an appointment to act as your tax agent, require us to accept the matter or authorise us to communicate with HM Revenue & Customs on your behalf.
2. General information and personalised advice
The article, examples, tax-year references and interactive tools on this website are general explanatory material. They are intended to show the types of records and questions that can affect a UK tax position. They do not determine the tax treatment of a particular person and should not be treated as a personalised calculation or conclusion.
Personalised tax advice is only given after the relevant facts, records and scope have been considered. Tax law, HMRC practice and individual circumstances can change. A statement that a topic may be worth reviewing is not a promise that a relief, repayment or reduction in liability will be available.
3. Preliminary tax-position requests
The preliminary request process is used to understand the issue you want checked and to identify what information may be required. We may ask clarifying questions before deciding whether a substantive review is appropriate. You should provide an accurate summary and avoid sending documents or personal information that are not relevant to the question.
No fee is charged merely for submitting the website form. If paid work is proposed, the scope, fee basis and any specific deliverables are communicated and agreed before that work begins. We do not rely on a promised refund or tax saving as the condition for providing a professional assessment.
4. Engagement and scope
A substantive engagement begins only when the scope and applicable terms have been agreed. The engagement may cover a defined task such as PAYE-code reconciliation, review of records supporting a Self Assessment position, mapping of multiple income sources, review of potentially relevant reliefs or future liability planning. Work outside the agreed scope requires separate confirmation.
Filing a return, making a claim, corresponding with HMRC or acting as an authorised tax agent is not automatically included in a document review or preliminary consultation. Where formal authority is required, the relevant authorisation process must be completed. You must never provide your personal HMRC sign-in credentials to us.
5. Your responsibilities
You are responsible for giving complete, accurate and timely information relevant to the work. You should tell us about material changes, missing records or uncertainties that could affect the analysis. We are entitled to rely on information supplied by you or on your behalf unless there is an obvious reason to question it.
You remain responsible for statutory filing and payment deadlines unless a written engagement expressly states that we have accepted responsibility for a specific filing task and the necessary information has been provided in sufficient time. A review cannot correct a deadline that has already passed or an omission that is not disclosed.
6. Fees and payment
Where a service carries a fee, the amount or fee basis is agreed before the paid work starts. The quote may depend on complexity, number of income sources, quality of records, tax years involved and whether additional clarification or calculations are required. Additional work caused by a material change in scope is discussed before it is undertaken.
This website does not take payment details. Any invoice, payment date and applicable VAT treatment are communicated as part of the agreed engagement. Failure to pay an undisputed amount when due may result in work being paused to the extent permitted by the engagement terms and applicable law.
7. No guaranteed financial outcome
We do not guarantee that a review will produce a tax refund, lower tax bill, successful claim or any other specific financial result. A correct review can identify an overpayment, an underpayment, no material discrepancy, an eligibility question or a need for further evidence. The purpose is to assess the position against the available facts and applicable rules.
Illustrative household figures on the website are not predictions. They are used to explain how similar headline income can coexist with different tax codes, reporting obligations, relief eligibility or timing issues.
8. HMRC and third-party information
HM Revenue & Customs is independent of UK TAX Consulting Limited. Nothing on this website suggests that Northstead Tax Advisory is part of HMRC or endorsed by HMRC. Where a service requires reference to HMRC guidance, notices or records, those materials remain subject to their own legal status and may be updated.
We may rely on information from employers, pension providers, banks, accountants or other third parties where you provide it or authorise its use. We are not responsible for errors in third-party records that could not reasonably have been identified from the information available to us.
9. Confidentiality and data protection
Personal information is handled in accordance with our Privacy Policy and applicable data-protection law. Tax and financial information is treated as confidential subject to legal or regulatory duties, client authority and any disclosure reasonably necessary to provide an agreed service.
You should use proportionate care when sending personal data. The preliminary website form is not intended for passwords, HMRC sign-in credentials or complete tax-document bundles. If documents are needed, the appropriate scope should be established first.
10. Liability
We aim to perform agreed work with reasonable care and skill. Our responsibility depends on the scope accepted, the information available and the law applicable to the matter. We are not responsible for consequences caused by inaccurate or incomplete information, delayed instructions, matters outside the agreed scope or changes in law or official practice occurring after advice was provided.
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud or any other liability that cannot legally be excluded. Any specific limitation applicable to a paid professional engagement will be stated in the relevant engagement terms rather than assumed from a website enquiry.
11. Intellectual property and website use
The text, design and original materials on this website are owned by or licensed to UK TAX Consulting Limited unless otherwise stated. You may view the material for your personal information and use in considering the services. You may not present the site content as your own professional advice or reproduce substantial parts for commercial publication without permission.
You must not misuse the website, attempt unauthorised access, interfere with its operation or use the enquiry process to transmit unlawful or malicious material.
12. Events outside reasonable control
Neither party is responsible for delay or failure caused by events outside reasonable control to the extent permitted by law. This can include significant service outages, natural events, government action or other circumstances that could not reasonably have been prevented. The affected party should take reasonable steps to reduce the impact where possible.
If such an event materially affects paid work for an extended period, the parties may discuss an appropriate change to timing or scope.
13. Changes, severability and governing law
We may update these website terms to reflect changes in services, law or business practice. The version applicable to a specific paid engagement may also include separately agreed written terms. If part of these website terms is found unenforceable, the remaining provisions continue to apply to the extent legally possible.
These terms and non-contractual disputes arising from use of the website are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory consumer rights that apply to you.
14. Contact
Questions about these terms can be directed to UK TAX Consulting Limited at 40 Chadwick Close, Northfleet, Gravesend, Kent, DA11 8SB, by email at [email protected] or by telephone on +44 147 4589513.
When contacting us about an existing enquiry, use the same name and email address used in the request so the matter can be identified accurately.