1. Your question is reviewed
The information in your request is used to decide whether the issue appears to fit a PAYE code check, a wider personal tax review or another type of tax enquiry.
Request received
Thank you, there.
Your preliminary tax-check request has been recorded. Any reply concerning the enquiry should be sent to the email address you provided.
What happens next
The first step is about scope, not assumptions.
A preliminary request is used to understand what changed, what you want checked and which records would be relevant. It does not mean that an error, refund or tax-saving opportunity has already been identified.
Useful preparation
Keep the first document set narrow and relevant.
For a PAYE question, recent payslips, the current tax code and any P45, P60 or code notice connected with a job change may be useful. For a wider review, the relevant records depend on whether you also have self-employment, property, pension, dividend, savings or benefit information.
Do not send passwords, HMRC sign-in details or documents that have not been requested. Where a document contains information unrelated to the tax question, consider whether that information can be omitted before sharing.
Reference points
A few dates and figures worth recognising.
These are general 2026/27 reference points for England and do not determine your personal outcome.
Tax year6 April 2026 to 5 April 2027
Standard Personal Allowance£12,570, subject to circumstances
Common PAYE code1257L for many people with one job or pension
Need to add context?
Use the contact details shown on this site.
When referring to an existing request, include the same name and email address used in the form so the enquiry can be matched accurately.
Telephone
+44 147 4589513
Office
40 Chadwick Close, Northfleet, Gravesend, Kent, DA11 8SB